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Average Ratings 0 Ratings
Description
QwickCards, developed by MagTek, is a cloud-based service for issuing digital cards and managing PINs, designed to offer a user-friendly platform accessible through any browser. This innovative solution ensures that the process of digital card issuance and PIN selection remains secure, cost-effective, straightforward, and rapid. In response to the growing demand for tailored customer experiences, QwickCards allows users to choose their own PINs, enhancing personalization. By utilizing QwickCards for digital card issuance, businesses can gain a significant advantage in attracting and retaining deposit accounts, as well as ensuring their cards remain a preferred choice among consumers. The platform enables in-branch PIN and rePIN delivery, allowing customers to receive what they desire at their convenience, fostering a sense of connection with the service. Moreover, QwickCards is adaptable, functioning seamlessly on both desktop and tablet devices, while also offering PIN Encrypting Devices (PEDs) with various connectivity options, including USB, Bluetooth LE, and 802.11 wireless. MagTek ensures that its cloud infrastructure supports scalability and consistently monitors performance around the clock. Additionally, users benefit from complimentary software updates that are automatically implemented whenever new versions become available, keeping the service up-to-date and efficient. Overall, QwickCards stands out as a comprehensive solution for modern digital card issuance needs.
Description
WWS Customer Management is a comprehensive solution aimed at equipping banks with the necessary technology to bolster and refine the role of their branches in fostering customer relationships and loyalty. Achieving this objective involves creating a more engaging in-branch experience through tailored interactions, whether via self-service kiosks or with staff members. From the instant visitors, including both customers and potential clients, enter the branch, they receive unwavering attention, which significantly boosts customer satisfaction and retention rates. In the banking sector, branches encounter a myriad of challenges as they strive to reduce operational expenses while enhancing their engagement with customers to be more effective and efficient. This need arises during a period when customers are increasingly selective and demand a cohesive, fluid omnichannel experience. The WWS Customer Management solution serves as a strategic approach to tackle these issues by improving how branches welcome and assist visitors, ultimately leading to a more personalized banking experience. By focusing on these enhancements, the solution not only addresses current challenges but also positions branches to better adapt to the evolving expectations of their clientele.
API Access
Has API
API Access
Has API
Integrations
eMerchantGateway
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MagTek
Founded
1972
Country
United States
Website
www.magtek.com/product/qwickcards
Vendor Details
Company Name
Auriga
Country
United States
Website
www.aurigaspa.com/en/banking/products-and-solutions/branch/wws-customer-management/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management