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Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
Description
Xcelerator is an adaptable, high-efficiency delivery management system designed to provide a remarkable user experience for your employees, mobile workforce, clients, and recipients, covering a variety of delivery types such as Last Mile, Same Day & Next Day, as well as Distribution, Scheduled, Routed, and On-Demand services. This comprehensive solution integrates everything from dispatch automation to home delivery scheduling, route optimization, accounting, driver settlement, and beyond. Additionally, MobileTek is a flexible mobile application that improves the experience for drivers while simplifying the overall delivery process. It encompasses features like barcode scanning, geofencing, returns management, optimized route stops with various mapping options, visual proof of delivery, and exception handling. By offering drivers a seamless experience, MobileTek also ensures that carriers maintain accountability and compliance amid the complexities of the final mile. Overall, these tools allow businesses to enhance visibility and streamline their operations effectively throughout the organization. Enhanced operational efficiency leads to improved customer satisfaction and loyalty in an increasingly competitive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Vendor Details
Company Name
Key Software Systems
Founded
2001
Country
United States
Website
www.keysoftwaresystems.com/xcelerator-courier-software/
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Trucking
Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
