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Description
From a customer portal to efficient dispatch management, bulk invoicing, online payments, driver settlements, tracking, AI-assisted routing, and beyond, your customers can seamlessly place new orders via the portal, which are immediately visible on the dispatcher’s screen, eliminating the need for phone calls. The dispatcher’s station oversees and optimizes the essential delivery workflow, ensuring precise scheduling and monitoring of high-value packages in transit. Additionally, drivers utilize mobile applications that relay navigation details back to the office to track delivery milestones and provide final proof of delivery. With features like driver tracking and Service Level Monitors, dispatchers can select the nearest driver to skillfully navigate through congested traffic areas, ensuring timely arrivals. This comprehensive system not only streamlines operations but also enhances overall customer satisfaction through its efficiency and reliability.
Description
Introducing an all-encompassing order entry system accessible via the web for your clients. Empower your customers to place their own orders, manage their orders, view proof of delivery documents, access invoices, generate order reports, and print shipping labels through Web-Pak. You will receive a branded web portal that is extensively customizable to suit the specific needs of each client and can be adjusted to operate differently as required. Whether you need a straightforward solution or a complex one, we have you covered! Clients will have the capability to modify all delivery-related information, change order statuses, receive directions to addresses, utilize GPS services, and interact with digital maps for additional guidance. Our platform even includes a unique offline mode that functions seamlessly when there is no network connectivity, allowing users to record changes while offline. This capability enables designated drivers to receive, monitor, and update orders in real-time while out in the field. Furthermore, our application ensures that all information is synchronized with the server once an internet connection is restored, guaranteeing a reliable experience regardless of connectivity issues. In this way, your clients can maintain control over their order processes without interruption.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qualikom Canada
Country
Canada
Website
qualikom.com
Vendor Details
Company Name
Ascar
Founded
1978
Country
United States
Website
www.ascar.com/#webpak
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Product Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling