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Description
Quack is a parallel dialing solution that allows users to reach out to several prospects at once, effectively increasing the number of potential conversations by 2-3 times during each calling session. By revolutionizing the cold calling process, Quack serves as a powerful tool for scheduling more meetings over the phone. Users can significantly reduce the time spent on calls while maximizing their meeting bookings. The platform conveniently imports call tasks directly from your sales engagement software. With Quack's advanced parallel and power dialing features, you can connect with more prospects daily, resulting in greater engagement. Additionally, Quack ensures your call data is automatically synced with platforms like Outreach or Salesloft for seamless integration. Users have the capability to dial up to six prospects simultaneously, with the system connecting them to the first live response while meticulously logging missed calls and advancing prospects through their calling sequences. Beyond dialing, the platform offers two-way note integration with sales engagement platforms or customer relationship management systems, handles incoming calls, and provides insightful analytics. Many sales development representative (SDR) teams rely on Quack to enhance their daily interactions and foster more productive conversations with potential clients. Ultimately, Quack not only streamlines the calling process but also empowers users to optimize their sales strategies efficiently.
Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
API Access
Has API
Pricing Details
$75 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Quack
Founded
2022
Country
Canada
Website
quack.so/
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management