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Description
We enhance and automate your current queuing or appointment scheduling systems, enabling your customers to effortlessly access services via your company’s website or app on any device. Our solutions, whether pre-built or tailored to your needs, cater to organizations of all sizes, particularly those in industries with stringent security and service demands. By offering your visitors straightforward and secure access to your services, we alleviate the hassle of physical waiting lines while boosting overall satisfaction levels. Our virtual queuing and booking systems provide real-time availability, and our front desk support is available around the clock in more than 140 languages. We also send automated reminders for upcoming appointments and inquiries, display the nearest branches along with their real-time status, and allow communication through phone, email, or other preferred methods. Integration with your existing booking system is seamless. Additionally, one of the most significant indirect advantages of our system is the insightful data analytics and summaries we provide, which can help enhance your overall operational efficiency and customer experience. By leveraging these insights, organizations can make informed decisions that drive growth and improve service delivery.
Description
TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.
API Access
Has API
No
API Access
Has API
No
Integrations
Razorpay
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Qticket
Country
United Kingdom
Website
www.qticketapp.com/business/
Vendor Details
Company Name
Cyberzio Innovations Pvt Ltd
Founded
2024
Country
India
Website
tokenn.live
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
