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Description
Enhance the personalization and precision of your email marketing to deliver messaging that resonates more closely with your audience. Leverage the speed of mobile communication to connect with customers in real time, enabling them to respond and interact via text messages. Utilize cutting-edge social marketing tools like Facebook custom audiences and messenger bots to further engage your users. Streamline your email marketing strategy by incorporating automation, ensuring that your messages are always relevant and tailored to individual preferences. Make the most of mobile channels by sending personalized notifications directly to your app users' home screens, fostering immediate engagement. All the insights gathered about your customers from various sources are compiled in a centralized database, serving as a goldmine for crafting unique and pertinent customer experiences. Additionally, simplify and automate your event registration process, allowing for seamless online credit card payment acceptance, which will enhance user convenience and satisfaction. By embracing these strategies, you can significantly improve overall customer interaction and loyalty.
Description
Employees can be empowered to improve customer experience. Use an experience management platform to amplify your Voice of Customer initiatives. It converts customer feedback into real time insights and actions across the entire organization. Improve outcomes and drive action. Motivate and empower frontline staff with personalized dashboards and KPIs to encourage them to take action. Close the loop with case management to recover customers at-risk. Get immediate action through real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels and touchpoints. Unify operational and customer data into one enterprise view. Personalised event-triggered surveys allow you to engage customers right now. Focus your feedback on the most important moments of complaints management. In-depth insights and analysis. Flexible reporting dashboards provide relevant insights for each employee and business area.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Qrious Limited
Founded
2014
Country
New Zealand
Website
www.qrious.co.nz/engage/ubiquity
Vendor Details
Company Name
Touchpoint Group
Founded
2001
Country
New Zealand
Website
www.touchpointgroup.com
Product Features
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis