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support

Description

Qlik Replicate is an advanced data replication solution that provides efficient data ingestion from a wide range of sources and platforms, ensuring smooth integration with key big data analytics tools. It offers both bulk replication and real-time incremental replication through change data capture (CDC) technology. Featuring a unique zero-footprint architecture, it minimizes unnecessary strain on critical systems while enabling seamless data migrations and database upgrades without downtime. This replication capability allows for the transfer or consolidation of data from a production database to an updated version, a different computing environment, or an alternative database management system, such as migrating data from SQL Server to Oracle. Additionally, data replication is effective for relieving production databases by transferring data to operational data stores or data warehouses, facilitating improved reporting and analytics. By harnessing these capabilities, organizations can enhance their data management strategy, ensuring better performance and reliability across their systems.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datameer Yes 
Orchestra Yes 
Rayven Yes 
ShipBob No 
Truedat Yes 
Workers by Delos Yes 

Integrations

Datameer No 
Orchestra No 
Rayven No 
ShipBob Yes 
Truedat No 
Workers by Delos No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Qlik

Founded

1993

Country

United States

Website

www.qlik.com/us/data-replication

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Data Replication

Asynchronous Data Replication Yes 
Automated Data Retention Yes 
Continuous Replication Yes 
Cross-Platform Replication Yes 
Dashboard Yes 
Instant Failover Yes 
Orchestration Yes 
Remote Database Replication Yes 
Reporting / Analytics Yes 
Simulation / Testing Yes 
Synchronous Data Replication Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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