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Average Ratings 0 Ratings
Description
CellarStone's QCommission software is cloud-based and on site for sales commissions. QCommission is a powerful cloud-based and on-premises sales commission software that allows compensation administrators to quickly and accurately calculate salespeople's compensation. It includes tiered rates, flat rates/amounts and quota-based rates. QCommission can be used as a standalone application or integrated with SugarCRM Salesforce, Oracle Fusion Sage, QuickBooks, Microsoft Dynamics, Sage, and other solutions.
Description
Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.
API Access
Has API
API Access
Has API
Integrations
ADP Celergo
Adobe PDF Services API
Amazon Connect
Axis LMS
HubSpot CRM
NetSuite
NetSuite CRM
PayPal
QuickBooks Online
QuickBooks Online Advanced
Integrations
ADP Celergo
Adobe PDF Services API
Amazon Connect
Axis LMS
HubSpot CRM
NetSuite
NetSuite CRM
PayPal
QuickBooks Online
QuickBooks Online Advanced
Pricing Details
$17.00/month/user
Free Trial
Free Version
Pricing Details
$80 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CellarStone
Founded
2000
Country
United States
Website
www.qcommission.com
Vendor Details
Company Name
SugarCRM
Founded
2004
Country
United States
Website
www.sugarcrm.com/solutions/sugar-serve/
Product Features
Commission
Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions
Compensation Management
Bonus Management
Compensation Assessment
Compensation Calculation
Compensation Plan Modeling
Compensation Statements
Employee Reward Programs
Incentive Programs
Organizational Charting
Salary Planning
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal