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Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
Description
Smartphones, tablets, laptops, and desktop computers can all connect! As long as a device can reach the internet, you can securely log into your account. Any changes made by one user are immediately visible, allowing all other users sharing the same account to see updates in real-time! You can establish user accounts with varying access permissions! Office administrators, directors, and field employees can be given different levels of access; such as full administrative control, read-only access, or permission to edit without the ability to delete. There is no need to invest in a server or occupy storage on an existing one. usDPW.com is compatible with any operating system on any device that can connect to the internet, eliminating the requirement for software updates to access your information! We collaborate with public works departments to move from paper or outdated PC-based record systems to our cost-effective web-based records management solution. In response to customer feedback, we have created usDPW.com; an online search utility that accommodates various types of documents, making record-keeping more efficient and accessible. This innovation not only streamlines operations but also enhances overall productivity for organizations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$80 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Vendor Details
Company Name
Bosscan
Founded
1992
Country
United States
Website
www.bosscan.com
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
