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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A recent survey conducted by KPMG reveals that 53% of HR professionals are aiming to invest in process automation. By automating various requests such as Leave of Absence, intermittent leave, and employee onboarding or offboarding, you can create a more streamlined experience for your team. Furthermore, a study by Forrester highlighted a significant 361% increase in overall ROI when automating processes related to safety and risk management. Enhance your safety and risk management functions, which encompass OSHA compliance, incident management, claims oversight, investigative procedures, and audits across multiple locations. Break free from the burden of repetitive tasks and unproductive work. Utilize our premium service to reevaluate and transform your business processes, enabling rapid automation implementation. Make the most of Pulpstream’s integrated alerts, notifications, and process kick starters to maintain momentum and identify when tasks may encounter delays. Automate your processes and effortlessly monitor progress at a glance while enjoying the benefits of improved efficiency and productivity. Embrace the future of work by allowing automation to handle your routine operations, providing your team with more time to focus on strategic initiatives.

Description

Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign
BeyondTrust Cloud Privilege Broker
Docusign
Sassafras AllSight
TeamDynamix PPM

Integrations

Adobe Acrobat Sign
BeyondTrust Cloud Privilege Broker
Docusign
Sassafras AllSight
TeamDynamix PPM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pulpstream

Founded

2013

Country

United States

Website

pulpstream.com

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/it-service-management-itsm/

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

EHS Management

Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Alternatives

Alternatives

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C2 Innovations, a Sherweb company
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SysAid

SysAid Technologies
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Octopus ITSM

Octopus-ITSM.com
MSM Reviews

MSM

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