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Description
A recent survey conducted by KPMG reveals that 53% of HR professionals are aiming to invest in process automation. By automating various requests such as Leave of Absence, intermittent leave, and employee onboarding or offboarding, you can create a more streamlined experience for your team. Furthermore, a study by Forrester highlighted a significant 361% increase in overall ROI when automating processes related to safety and risk management. Enhance your safety and risk management functions, which encompass OSHA compliance, incident management, claims oversight, investigative procedures, and audits across multiple locations. Break free from the burden of repetitive tasks and unproductive work. Utilize our premium service to reevaluate and transform your business processes, enabling rapid automation implementation. Make the most of Pulpstream’s integrated alerts, notifications, and process kick starters to maintain momentum and identify when tasks may encounter delays. Automate your processes and effortlessly monitor progress at a glance while enjoying the benefits of improved efficiency and productivity. Embrace the future of work by allowing automation to handle your routine operations, providing your team with more time to focus on strategic initiatives.
Description
Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat Sign
BeyondTrust Cloud Privilege Broker
Docusign
Sassafras AllSight
TeamDynamix PPM
Integrations
Adobe Acrobat Sign
BeyondTrust Cloud Privilege Broker
Docusign
Sassafras AllSight
TeamDynamix PPM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pulpstream
Founded
2013
Country
United States
Website
pulpstream.com
Vendor Details
Company Name
TeamDynamix
Founded
2001
Country
United States
Website
www.teamdynamix.com/it-service-management-itsm/
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
EHS Management
Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal