Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Puffly serves as a cloud-based CRM solution tailored for local service providers and small teams seeking to streamline their customer inquiries and follow-up processes. It consolidates leads, contacts, companies, deals, tasks, and activity histories into a cohesive pipeline, attaching essential details such as customer information, timing, and source to each inquiry. Users can capture inquiries through either a hosted lead form or a branded version, while also benefiting from the ability to import and sync leads with Google Sheets, manage opportunities, and incorporate booking links and review requests into their workflow. The foundational contact and pipeline management features are accessible through a free plan, while premium plans introduce Puff, an AI-driven assistant that evaluates leads and pending opportunities, assists in prioritizing next steps, and drafts replies or follow-ups for user approval. Moreover, higher-tier plans expand the offering by including functionalities for messaging, booking, reviews, phone communication, and outreach strategies. Puffly is specifically crafted for business owners and teams within sectors such as local services, trades, agencies, retail, and wellness, ensuring they have the tools necessary to enhance their customer relationship management. By integrating these features, Puffly empowers businesses to improve efficiency and foster better customer engagement.
Description
Salesgem is a comprehensive platform designed for managing customer relationships and leads, specifically tailored for small businesses and agencies involved in sales. It aggregates leads from various sources such as Facebook, Instagram, WhatsApp, website forms, and Google Sheets, organizing them efficiently within a collaborative workspace. Sales teams can allocate leads to specific representatives, monitor their progress through different stages of the sales pipeline, schedule necessary follow-ups, and maintain detailed notes along with activity history for each lead. In addition, conversations on WhatsApp can be seamlessly integrated with lead records, while task queues and notifications facilitate effective coordination among team members regarding responses and transitions. The platform also features robust reporting tools that provide insights into lead origins, pipeline advancements, and overall team performance. Furthermore, Salesgem offers mobile applications for both iOS and Android users, which come with functionalities such as push notifications and one-tap calling for ease of communication. This solution is especially beneficial for businesses that rely on inquiry-based sales processes, such as real estate agencies, clinics, training organizations, auto dealerships, and marketing firms that handle client leads, enhancing their ability to close deals efficiently. Overall, Salesgem stands out as a versatile tool that streamlines lead management and improves team productivity, ensuring that no opportunity slips through the cracks.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Sheets
Yes
Facebook
No
Instagram
No
Pabbly Connect
No
WhatsApp
No
Zapier
No
Integrations
Google Sheets
Yes
Facebook
Yes
Instagram
Yes
Pabbly Connect
Yes
WhatsApp
Yes
Zapier
Yes
Pricing Details
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Trial
No
Free Version
Yes
Pricing Details
$15/user/month
Monthly plan: $15 per user per month. Annual plan: $12.45 per user per month, billed annually. The site states no setup or onboarding fees and offers volume discounts for teams of 10 or more users.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Puffly
Country
United States
Website
pufflyai.com
Vendor Details
Company Name
Salesgem
Country
India
Website
salesgem.io
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Lead Management
Activity Tracking
No
Campaign Management
No
Lead Capture
No
Lead Distribution
No
Lead Nurturing
No
Lead Scoring
No
Lead Segmentation
No
Pipeline Management
No
Prospecting Tools
No
Source Tracking
No
Alternatives
No Alternatives