Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Throughout the nation, public agencies had to swiftly adjust to a transformed method of connecting with their communities due to the pandemic. What was initially perceived as a temporary alteration now seems to signify a more profound shift in engagement practices. Virtual approaches have established their permanence, introducing a fresh array of questions and obstacles to navigate. As we envision the future landscape of public involvement, hybrid public meetings—merging both in-person and virtual attendance—are emerging as a promising solution. This evolution is supported by an extensive toolkit that features over 30 adaptable formats for conducting surveys, hosting meetings, and facilitating interactive mapping. Additionally, a fully-integrated CRM system is available to efficiently oversee your contacts, groups, and relationships across various projects and teams, ensuring streamlined communication and collaboration. The shift towards these innovative engagement methods is paving the way for a more inclusive and accessible public dialogue.

Description

Social Point by Open Point is a community participation platform built to help organizations connect with more people and collect meaningful feedback across projects. The platform helps teams replace fragmented engagement tools with one connected system for participation, visual project communication, reporting, and insight generation. It includes more than 40 dynamic engagement tools that support surveys, map-based feedback, polls, questions, budgeting exercises, idea walls, story collection, moderated conversations, and discussion forums. Social Point by Open Point is designed to reach beyond the loudest voices by offering rich, interactive, and accessible ways for people to contribute. Teams can customize tools, fields, workflows, and project designs to fit their organization’s engagement process. Real-time reporting gives access to community sentiment as feedback comes in, helping teams understand what people are saying and act faster. AI-powered insight helps turn scattered input into clearer patterns, trends, and decision-ready information. The platform also supports IAP2 success through globally recognized training, official certification, expert facilitation, case studies, and practical engagement guidance. Social Point by Open Point helps governments, infrastructure teams, utilities, transit agencies, and other organizations build trust while turning community feedback into real-world project impact.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Open Point

Integrations

Open Point

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PublicInput

Founded

2014

Country

United States

Website

publicinput.com

Vendor Details

Company Name

Open Point

Founded

2013

Country

Australia

Website

www.openpoint.com/products/community-engagement/

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Product Features

Alternatives

Alternatives

EngagementHQ Reviews

EngagementHQ

Granicus
Jambo Reviews

Jambo

Jambo™
Aurigo Masterworks Community Engagement Reviews

Aurigo Masterworks Community Engagement

Aurigo Software Technologies
MetroQuest Reviews

MetroQuest

MetroQuest Software
Aurigo Masterworks Community Engagement Reviews

Aurigo Masterworks Community Engagement

Aurigo Software Technologies