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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Connect is a powerful module designed to swiftly load any corpus, irrespective of its type or origin, while also managing the metadata linked to each document. Proxem’s API provides the flexibility to integrate various tools with our technology, enabling the analysis of documents at set intervals and the leveraging of results from Semantic Analysis using external applications, in addition to performing terminology extraction, spell checking, and language identification, all executed in real time. Furthermore, Proxem Studio empowers users to gain in-depth insights into the subjects that are significant to both customers and employees through Sentiment Analysis and automated message classification. It also includes features like Customized Ranking Plans, Data Mining capabilities, visualizations of customer journeys, impact assessments, and the distribution of dashboards and alerts, all while identifying subtle trends and signals in the data. This comprehensive suite ultimately enhances decision-making processes by providing a clearer understanding of audience sentiments and behaviors.

Description

Spool provides a seamless way for you and your colleagues to record and retrieve essential discussions from customer calls and sales meetings with just a single click through its AI-driven sales collaboration platform. By integrating Spool with your Zoom account and installing the Spool desktop widget, you can enhance your meeting efficiency. During your customer interactions and sales discussions, the Spool widget allows you to capture only the key, non-sensitive aspects of your conversations for documentation, eliminating the need for typing. Simply hit the appropriate button on the widget to initiate and conclude the capture of any topics you wish to document throughout your discussions. Employing advanced text classification and sentiment analysis techniques, Spool identifies and organizes the most significant and impactful segments of the selected conversations, automatically generating comprehensive sales documents. Immediately following each discovery or qualification call, demo, or sales team meeting, Spool promptly sends you a well-organized sales document via email and archives it in your Spool dashboard for easy access later. This streamlined process not only saves time but also ensures that no critical information is overlooked.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FOX Wallet No 
Zoom No 

Integrations

FOX Wallet Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Proxem

Founded

2007

Country

France

Website

www.proxem.com/en/

Vendor Details

Company Name

Spool-App

Founded

2021

Website

spoolapp.co

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Product Features

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

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