Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Applications are often spread out and fragmented across various platforms. The widespread use of diverse infrastructure stacks in multi-cloud environments leads to increased complexity as users try to access applications and communicate effectively. Consequently, this complexity results in a diminished application experience, higher operational expenses, and a lack of cohesive security measures. In the current multi-cloud landscape, there is a pressing need for a new Application eXperience Infrastructure (AXI) that enhances user interactions with applications, ensures secure access, and optimizes cloud expenditures, allowing organizations to concentrate on achieving their business goals. The Prosimo Application eXperience Infrastructure is a unified, cloud-native stack designed to sit in front of applications, providing consistently improved, secure, and cost-effective experiences. This solution offers cloud architects and operations teams a user-friendly, decision-oriented platform. Utilizing advanced data insights and machine learning technologies, the Prosimo AXI platform can yield superior outcomes in just a matter of minutes, making it an essential tool for modern enterprises. With the AXI, organizations can streamline their operations and enhance the overall performance of their applications.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Active Directory
Amazon Web Services (AWS)
Constant Contact Lead Gen & CRM
Google Cloud Platform
HashiCorp Consul
Istio
LiveChat
Microsoft Azure
Microsoft Intune
Integrations
AWS Marketplace
Active Directory
Amazon Web Services (AWS)
Constant Contact Lead Gen & CRM
Google Cloud Platform
HashiCorp Consul
Istio
LiveChat
Microsoft Azure
Microsoft Intune
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Prosimo
Founded
2019
Country
United States
Website
prosimo.io
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management