Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Applications are often spread out and fragmented across various platforms. The widespread use of diverse infrastructure stacks in multi-cloud environments leads to increased complexity as users try to access applications and communicate effectively. Consequently, this complexity results in a diminished application experience, higher operational expenses, and a lack of cohesive security measures. In the current multi-cloud landscape, there is a pressing need for a new Application eXperience Infrastructure (AXI) that enhances user interactions with applications, ensures secure access, and optimizes cloud expenditures, allowing organizations to concentrate on achieving their business goals. The Prosimo Application eXperience Infrastructure is a unified, cloud-native stack designed to sit in front of applications, providing consistently improved, secure, and cost-effective experiences. This solution offers cloud architects and operations teams a user-friendly, decision-oriented platform. Utilizing advanced data insights and machine learning technologies, the Prosimo AXI platform can yield superior outcomes in just a matter of minutes, making it an essential tool for modern enterprises. With the AXI, organizations can streamline their operations and enhance the overall performance of their applications.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Marketplace
Yes
Active Directory
Yes
Amazon Web Services (AWS)
Yes
Constant Contact Lead Gen & CRM
No
Google Cloud Platform
Yes
HashiCorp Consul
Yes
Istio
Yes
LiveChat
No
Microsoft Azure
Yes
Opsgenie
Yes
Integrations
AWS Marketplace
No
Active Directory
No
Amazon Web Services (AWS)
No
Constant Contact Lead Gen & CRM
Yes
Google Cloud Platform
No
HashiCorp Consul
No
Istio
No
LiveChat
Yes
Microsoft Azure
No
Opsgenie
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Prosimo
Founded
2019
Country
United States
Website
prosimo.io
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Infrastructure-as-a-Service (IaaS)
Analytics / Reporting
No
Configuration Management
No
Data Migration
No
Data Security
No
Load Balancing
No
Log Access
No
Network Monitoring
No
Performance Monitoring
No
SLA Monitoring
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No