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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Applications are often spread out and fragmented across various platforms. The widespread use of diverse infrastructure stacks in multi-cloud environments leads to increased complexity as users try to access applications and communicate effectively. Consequently, this complexity results in a diminished application experience, higher operational expenses, and a lack of cohesive security measures. In the current multi-cloud landscape, there is a pressing need for a new Application eXperience Infrastructure (AXI) that enhances user interactions with applications, ensures secure access, and optimizes cloud expenditures, allowing organizations to concentrate on achieving their business goals. The Prosimo Application eXperience Infrastructure is a unified, cloud-native stack designed to sit in front of applications, providing consistently improved, secure, and cost-effective experiences. This solution offers cloud architects and operations teams a user-friendly, decision-oriented platform. Utilizing advanced data insights and machine learning technologies, the Prosimo AXI platform can yield superior outcomes in just a matter of minutes, making it an essential tool for modern enterprises. With the AXI, organizations can streamline their operations and enhance the overall performance of their applications.

Description

Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
Active Directory
Amazon Web Services (AWS)
Constant Contact Lead Gen & CRM
Google Cloud Platform
HashiCorp Consul
Istio
LiveChat
Microsoft Azure
Microsoft Intune
Okta
Opsgenie
Oracle APEX
Salesforce
ServiceNow
Splunk APM
Splunk AppDynamics
Splunk Cloud Platform
ThousandEyes

Integrations

AWS Marketplace
Active Directory
Amazon Web Services (AWS)
Constant Contact Lead Gen & CRM
Google Cloud Platform
HashiCorp Consul
Istio
LiveChat
Microsoft Azure
Microsoft Intune
Okta
Opsgenie
Oracle APEX
Salesforce
ServiceNow
Splunk APM
Splunk AppDynamics
Splunk Cloud Platform
ThousandEyes

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Prosimo

Founded

2019

Country

United States

Website

prosimo.io

Vendor Details

Company Name

Altitude Software

Founded

1993

Country

Portugal

Website

www.altitude.com

Product Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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