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Description
Property Genie utilizes Microsoft Smart Client Technology, an advanced development framework that removes the reliance on traditional web browsers like Internet Explorer for web applications. This smart client application requires a one-time installation on each computer, netbook, or laptop, and subsequently updates itself automatically whenever new versions or service packs are released. This approach minimizes data traffic between users and the server, leading to quicker navigation and a more resilient interface that preserves data even when internet connectivity is temporarily lost, such as during intermittent wireless interruptions. While this technology is appealing to tech enthusiasts, users appreciate the practical advantages it brings to their daily operations, including enhanced response times and a more reliable overall experience. Designed by property managers specifically for their peers, Property Genie provides the most comprehensive residential property management software available today, making it a top choice in the market. With its user-centered design and efficient performance, Property Genie continues to stand out among its competitors.
Description
Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.
API Access
Has API
API Access
Has API
Integrations
Ace Cloud Hosting
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Integrations
Ace Cloud Hosting
Freshdesk
Intercom
Microsoft Dynamics 365
Salesforce
Zendesk
Zendesk Chat
Pricing Details
$80.00/month
Free Trial
Free Version
Pricing Details
$199 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Property Genie
Country
United States
Website
property-genie.com
Vendor Details
Company Name
TypeGenie
Founded
2015
Country
United Kingdom
Website
www.typegenie.net
Product Features
Real Estate Property Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management