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Average Ratings 0 Ratings
Description
Proofling is an AI-powered testimonial collection platform that automates the process of asking customers for feedback and turning approved responses into public social proof. Businesses can add customers manually or connect Stripe so the system can send testimonial requests after real purchases or customer activity. Proofling sends a warm, private ask in the user's name, follows up once if needed, and stops automatically to avoid annoying customers. Every reply includes consent handling, allowing businesses to approve strong testimonials while keeping other feedback private. The platform publishes approved quotes to a hosted Wall of Proof and supports embeds, share pages, and exportable testimonial data. Honest labels and verified-buyer context help make each testimonial more credible than generic review widgets. Proofling also protects against risky sends by monitoring issues such as bounces and complaints. Users retain ownership of testimonials, customer records, and consent data, with options to export and reuse them across marketing channels. Proofling gives founders and small teams a simple way to collect credible customer proof without spending time on manual outreach.
Description
Tia is a cloud-based platform designed for managing reviews and buyer communications specifically tailored for e-commerce brands, marketplace sellers, and agencies overseeing multiple stores. It consolidates reviews and customer chats from various platforms such as Shopee, Lazada, Tokopedia, and TikTok Shop into a unified workspace. With the aid of AI tools, it can automatically draft and send responses to customer inquiries and reviews, maintaining the brand's distinct voice and adapting to the buyer's language. Teams can implement reply templates and establish rules to ensure consistent handling of recurring customer interactions. Additionally, review analytics categorize customer feedback to highlight both compliments and issues, while comprehensive reports monitor response times and overall store ratings. By integrating marketplace communications, response management workflows, and feedback analysis, Tia equips teams with the tools necessary to oversee customer interactions across multiple stores effectively. Operating entirely in the cloud, Tia eliminates the need for any local software installation, making it accessible and user-friendly for all businesses. Overall, Tia not only streamlines customer communication but also enhances the overall customer experience by providing valuable insights into buyer sentiments.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Lazada
No
Shopee
No
TikTok Shop
No
Pricing Details
$19/month
Free Trial
No
Free Version
No
Pricing Details
Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Donkeh Labs
Founded
2026
Country
Australia
Website
proofling.com
Vendor Details
Company Name
TIA Reviews Pte. Ltd.
Founded
2026
Country
Singapore
Website
tia-reviews.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No