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Average Ratings 0 Ratings
Description
Promato provides a cutting-edge OMS software aimed at streamlining order management and enhancing efficiency for businesses. This sophisticated system effectively addresses routine tasks, such as handling repeat customers, consolidating multiple purchases from a single buyer into one order, and easily delegating tasks to staff members. With functionalities like an intuitive order tracking page, comprehensive order details, and the capability to set target dates, Promato ensures a well-structured and productive workflow. Additionally, it offers real-time insights that compare incoming orders with available inventory and maintains thorough customer histories for easy access later on. Users can quickly share tracking links through WhatsApp to facilitate better communication with customers, while also enabling the monitoring of staff performance to promote accountability. The platform enhances security with two-factor authentication for both admins and staff. Users can upload large datasets using Excel, make manual entries as necessary, and benefit from extensive customization options through adaptable custom fields, allowing for a tailored user experience. Furthermore, Promato empowers businesses to stay ahead by providing analytics that drive informed decision-making and operational improvements.
Description
Discover how your team can efficiently handle orders and requests, streamline marketing efforts, and evaluate performance metrics. All incoming orders are consolidated into a unified list that is then allocated to operators for processing. Every customer maintains a comprehensive communication history, regardless of the channel used. Automated triggers efficiently assign tasks to staff, send customer notifications, and update their information seamlessly. Operators benefit from a unified interface, eliminating the need to exit the CRM to check stock levels, generate invoices, or schedule deliveries. Aggregate customer information from various channels within the CRM system, enabling effective database segmentation based on this data. Implement automatic strategies designed to boost repeat sales while delivering personalized marketing campaigns to segmented audiences. Engage with customers through messaging apps directly within the CRM platform, and access past customer interactions with just two clicks. Additionally, create orders directly from CRM conversations and verify product availability using the integrated catalog. This comprehensive approach enhances operational efficiency and fosters stronger customer relationships.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
Ringostat
Roistat
UseDesk
Integrations
Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
Ringostat
Roistat
UseDesk
Pricing Details
$4.80/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Promato
Founded
2010
Country
India
Website
promato.co
Vendor Details
Company Name
retailCRM
Country
Russia
Website
www.retailcrm.pro/
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates