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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Handling feature requests shouldn't consume all your time. Your product team dedicates countless hours to organizing feedback within spreadsheets and Jira, only to have these tools become chaotic and neglected. We enable product teams to collaborate seamlessly on feature requests across various departments, integrating insights from Salesforce and Hubspot. Feedback can flood your inbox from numerous channels, but we assist product teams in filtering out the distractions. We focus on quantifying the impact of requests and gathering essential customer information. By highlighting the most significant requests sorted by product area or theme, we ensure that all important submission details are captured. Our templates allow teams to gather all necessary information efficiently, minimizing repetitive questions about the roadmap. Save time that would otherwise be spent responding on Slack or email, and keep your teams updated with just a few clicks. Gain insights into the total revenue impact and context from customers, while also viewing the top requests categorized by common themes. Every day, customer-facing teams confront product feedback, and we streamline that process for enhanced efficiency. Ultimately, our solutions transform how product teams approach feature requests, making it a less daunting task.

Description

YesUsers is a cutting-edge platform that leverages artificial intelligence to streamline the collection, management, and utilization of user feedback seamlessly. It aggregates input from various sources, including email, Slack, and social media, and employs AI to systematically tag and categorize the data. Among its standout features are AI-based impact scoring, which helps in prioritizing user requests, along with intelligent product roadmaps and a dynamic changelog that keeps users in the loop. By using YesUsers, teams can reclaim over 15 hours each week, enhance user participation through voting and collaborative tools, and elevate customer satisfaction through timely updates. This platform is particularly suited for creating products driven by user insights, nurturing customer loyalty, and fostering overall business expansion. With its comprehensive approach, YesUsers not only simplifies feedback management but also empowers teams to innovate and respond swiftly to user needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Salesforce Yes 
Slack Yes 

Integrations

HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Salesforce No 
Slack No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Product Signals

Country

United States

Website

www.productsignals.com

Vendor Details

Company Name

YesUsers

Founded

2024

Country

United States

Website

yesusers.com/en

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives