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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Prodoc AI is an AI-driven platform that transforms patient communication and engagement for healthcare providers. Offering automated, human-like interactions through chatbots and voice agents, Prodoc AI ensures 24/7 support for patients, from appointment bookings to post-consultation follow-ups. The platform integrates with existing healthcare systems, such as EHRs and patient portals, reducing operational complexity while improving patient experience. Prodoc AI's multilingual capabilities and automated workflows help increase self-service adoption, boost productivity, and enhance patient satisfaction across healthcare facilities.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Prodoc.ai

Founded

2022

Country

India

Website

prodoc.ai/

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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