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Description
Proficy Workflow equips operators with engaging, sequential guidance to ensure they take the appropriate actions at the optimal moments. By transitioning from traditional paper-based approaches to electronic systems, operators can achieve greater consistency and reliability in their procedures. This versatile tool enables the digitization of both manual and automated processes across an entire organization, benefiting everyone from plant operators and maintenance personnel to field teams and management. It allows for the filtering of HMI/SCADA and MES alarms, automating responses and directing necessary actions to the appropriate individuals. With straightforward instructions, teams can react more swiftly to incidents, leading to improved operational efficiency. By utilizing dynamic, interactive work instructions and electronic standard operating procedures (eSOPs), organizations can minimize errors, reduce costs, and mitigate risks. This system provides operators with the necessary steps at critical times, enhancing the effectiveness of electronic work instructions. Moreover, it ensures adherence to processes that lead to superior quality, reduced waste, compliance with regulatory standards, and enhanced safety measures. Ultimately, implementing Proficy Workflow not only streamlines operations but also fosters a culture of continuous improvement throughout the organization.
Description
A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.
API Access
Has API
API Access
Has API
Integrations
Desktop.com
IBM Maximo Application Suite
Indent
Infor CRM
Rippling
Teamstack
Trimble Cityworks
Zendesk
Integrations
Desktop.com
IBM Maximo Application Suite
Indent
Infor CRM
Rippling
Teamstack
Trimble Cityworks
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$57.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GE Vernova
Country
United States
Website
www.ge.com/digital/applications/hmi-scada/workflow
Vendor Details
Company Name
Blue Mango Learning Systems
Founded
2004
Country
United States
Website
www.bluemangolearning.com
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control