Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Probie assists software development teams in uncovering ways to enhance their customers' experiences.
It automatically detects issues such as friction points, missed conversion chances, and bugs, and then provides you with suggested solutions for review. From repeated clicks and malfunctioning forms to failed requests and endless loading screens, Probie reveals problems that users may face but often do not report.
By linking your website and GitHub repository, Probie analyzes what went wrong, pinpoints the pertinent code, and creates a pull request with a proposed fix for your team to evaluate. Your developers can then review the modifications and decide which changes to implement.
You can easily get started with a simple script, by installing the JavaScript SDK from npm, or by integrating your current Sentry reports. Probie effectively transforms real user feedback into practical enhancements, enabling teams to devote less time to identifying issues and more time to creating superior products. Furthermore, by prioritizing user experience, Probie fosters a culture of continuous improvement within software teams.
Description
SentiSum harnesses the power of machine learning to meticulously categorize and tag various customer communication channels with unmatched precision. By utilizing our customizable insights dashboard, you can transform your customer's feedback into actionable and readily available information. SentiSum is engineered with machine-learning-driven natural language processing to ensure a high level of accuracy in understanding and tagging customer interactions. You can rely on the tags generated by SentiSum to support significant strategic transformations within your organization. Gain detailed, actionable insights from customer discussions, enabling you to route and prioritize support tickets based on their sentiment and subject matter. With SentiSum, you can analyze the topics and sentiments of all CSAT and NPS surveys, ensuring comprehensive coverage. Moreover, it can automatically convert negative reviews or social media comments into actionable tickets. SentiSum not only enhances the accuracy and detail of your ticket tags but also translates those tags into easily accessible insights. This capability empowers you to substantiate new initiatives with solid quantitative evidence, increasing the likelihood of making a positive impact on customer experiences. Furthermore, by automating the tagging process, SentiSum streamlines contact reporting for greater efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Slack
Yes
Dixa
No
Freshdesk
No
GitHub
Yes
Google Play
No
Gorgias
No
Intercom
No
Model Context Protocol (MCP)
Yes
Sentry
Yes
SurveyMonkey Apply
No
Integrations
Slack
Yes
Dixa
Yes
Freshdesk
Yes
GitHub
No
Google Play
Yes
Gorgias
Yes
Intercom
Yes
Model Context Protocol (MCP)
No
Sentry
No
SurveyMonkey Apply
Yes
Pricing Details
$0/month/per user
Free Trial
No
Free Version
Yes
Pricing Details
$3000 per month
Every SentiSum plan gives you AI-powered insights into customer conversations.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Probie, Inc.
Founded
2026
Country
United States
Website
probie.dev
Vendor Details
Company Name
SentiSum
Country
United Kingdom
Website
www.sentisum.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No