Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Probie assists software development teams in uncovering ways to enhance their customers' experiences.
It automatically detects issues such as friction points, missed conversion chances, and bugs, and then provides you with suggested solutions for review. From repeated clicks and malfunctioning forms to failed requests and endless loading screens, Probie reveals problems that users may face but often do not report.
By linking your website and GitHub repository, Probie analyzes what went wrong, pinpoints the pertinent code, and creates a pull request with a proposed fix for your team to evaluate. Your developers can then review the modifications and decide which changes to implement.
You can easily get started with a simple script, by installing the JavaScript SDK from npm, or by integrating your current Sentry reports. Probie effectively transforms real user feedback into practical enhancements, enabling teams to devote less time to identifying issues and more time to creating superior products. Furthermore, by prioritizing user experience, Probie fosters a culture of continuous improvement within software teams.
Description
Risotto is an innovative platform powered by AI that serves as an IT help desk, specifically tailored to enhance IT service management within the Slack environment. This solution empowers organizations to alleviate the burden on IT staff, boost service efficiency, and ensure compliance, all while functioning seamlessly in Slack. By integrating with popular tools such as Slack, Jira, and Okta, Risotto effectively removes the delays associated with traditional IT and HR support requests. It carefully monitors software access requests and autonomously resolves tickets, while also providing escalation to team members with relevant information for cases that require human intervention. Additionally, Risotto aids users in troubleshooting issues it has previously encountered by guiding them through a step-by-step resolution process. Consequently, IT and HR teams are liberated to concentrate on more strategic initiatives. Offering a superior, faster, and more secure support experience, Risotto caters to the needs of organizations of all sizes and ensures efficiency across the board. Ultimately, Risotto not only transforms IT support but also empowers employees to resolve issues independently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Slack
Yes
Confluence
No
Freshservice
No
GitHub
Yes
Google Drive
No
Google Workspace
No
Jira
No
Model Context Protocol (MCP)
Yes
Notion
No
Okta
No
Integrations
Slack
Yes
Confluence
Yes
Freshservice
Yes
GitHub
No
Google Drive
Yes
Google Workspace
Yes
Jira
Yes
Model Context Protocol (MCP)
No
Notion
Yes
Okta
Yes
Pricing Details
$0/month/per user
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Probie, Inc.
Founded
2026
Country
United States
Website
probie.dev
Vendor Details
Company Name
Risotto
Country
United States
Website
tryrisotto.com
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No