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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For those seeking a user-friendly solution for breakdown reporting and maintenance management tailored for facilities maintenance or operational services, the ProFM Helpdesk system is the ideal choice. This software allows you to offer your clients or dispatch center a modern, web-based breakdown reporting service at no cost and without requiring any IT development. You can efficiently track and manage issues through a well-organized database, maintain communication with both clients and maintenance teams, and enhance your service quality, giving you an edge over your competitors—all without needing technical expertise. Registration is simple, consisting of just three steps, after which you can start utilizing the ProFM HelpDesk system by visiting our site and clicking on "registration." Additionally, by opting for the monthly ProFM Helpdesk Premium package, you can access a variety of extra valuable services at competitive prices, further enriching your maintenance management experience.

Description

Smartspanner is a maintenance software. Smartspanner features include task management, asset and preventative maintenance, spare parts, subcontractors, team administration, reporting, statistics, and task management. It is hosted in the cloud and accessible from any browser (no need to install) or via our free apps for mobile phones.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$147 per month
Free Trial No 
Free Version No 

Pricing Details

$15.00/month/user
15 USD per month/user basic package
18 USD per month/user standard package
20 USD per month/user advanced package
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

vintoCON

Founded

2005

Country

United States

Website

helpdesk.vintocon.com/en/default.aspx

Vendor Details

Company Name

Smartspanner

Founded

2013

Country

United Kingdom

Website

www.smartspanner.com

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Management No 
Job Costing No 
Job Management No 
Maintenance Scheduling No 
Residential Properties Yes 
Routing No 
Scheduling No 
Work Order Management Yes 

Product Features

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database No 
Dispatch Management No 
Inventory Management No 
Job Costing No 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties No 
Routing No 
Scheduling No 
Work Order Management Yes 

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Preventive Maintenance

Condition Monitoring Yes 
Inspection Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Predictive Maintenance Yes 
Purchasing No 
Reminders Yes 
To-Do List Yes 
Vendor Management No 
Work Order Management Yes 

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