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Description
Delivery services have transitioned from being optional to essential components of patient care. Patients now anticipate the convenience of receiving their medications directly at home, and pharmacists are eager to adapt to this demand. However, facilitating medication deliveries involves additional steps to ensure efficiency and compliance. The PrimeDELIVERY solution provides a secure and timely service that adheres to all necessary regulations. A key advantage is that all records are integrated seamlessly with the PrimeRx operating system. Prescriptions designated for delivery are flagged as "out for delivery" within the pharmacy's system, and once the delivery occurs, this status is updated to "delivered." In the event that a prescription must be returned, the patient’s record is automatically modified to reflect this change. Any undelivered medications are returned to the inventory, with stock levels adjusted accordingly to maintain accuracy. Furthermore, the system proactively requests an electronic signature from the patient prior to the scheduled delivery, ensuring a smooth process. When the patient provides their signature, it is promptly sent back to the pharmacy through PrimeDELIVERY, enhancing the overall efficiency of medication management. This comprehensive approach not only improves patient satisfaction but also streamlines pharmacy operations.
Description
Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.
API Access
Has API
No
API Access
Has API
No
Integrations
ECP
No
Google Maps
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
PrimeRx.io
Country
United States
Website
www.primerx.io/primedelivery/
Vendor Details
Company Name
keycentrix
Founded
1974
Country
United States
Website
keycentrix.com/sendkey/
Product Features
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
