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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Powercode's billing and provisioning software provides a thorough solution designed for Internet Service Providers (ISPs) to optimize their operations and boost customer satisfaction. With a versatile billing framework, it accommodates recurring services, one-off charges, referral incentives, self-expiring discounts, and various fees, empowering ISPs to handle customer transactions efficiently. Its automation features enable seamless invoice creation, offering the ability to print, view, or email statements to customers. The software integrates with numerous payment gateways, facilitating credit card and ACH/EFT payments in different countries, which guarantees smooth financial transactions. Additionally, the provisioning aspect allows ISPs to establish service plans based on parameters like speed, usage, and bursting capabilities. By leveraging the Powercode Bandwidth Management Unit (BMU), ISPs can define service options for VoIP, wholesale, and guarantor accounts, track usage and overages, and manage customer accounts by throttling services once specific usage limits are reached. This multifaceted approach not only simplifies billing but also enhances the overall customer experience in the competitive ISP market.

Description

Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FlowCommand Yes 
Google Sheets Yes 
Microsoft Excel Yes 
PagerDuty Yes 
ProPay Yes 
Unimus Yes 

Integrations

FlowCommand No 
Google Sheets No 
Microsoft Excel No 
PagerDuty No 
ProPay No 
Unimus No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Powercode

Founded

2001

Country

United States

Website

www.powercode.com

Vendor Details

Company Name

Selcomm

Founded

2016

Country

Australia

Website

telcobilling.selcomm.net

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

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