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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Founded in a modest garage in 1992, PowerSource Online initially focused on providing subscription services for buyers and sellers of computer components but has since evolved into a prominent global B2B marketplace specializing in IT, telecom, medical, and networking systems and peripherals, particularly within the secondary market for surplus inventory. In 1997, the company became part of Mediagrif Interactive Technologies Inc. (Toronto Stock Exchange, MDF), a leading provider of innovative eCommerce solutions. PowerSource Online takes pride in collaborating with various industry tradeshows each year, including Enterprise Connect, Broadband Forum, E-Scrap, IWCE, and SMB Nation, among others. At these events and through our online platform, we deliver a distinctive and customizable marketplace tailored for IT, telecom, and medical dealers, resellers, brokers, service and maintenance firms, recyclers, asset recovery businesses, and medical equipment purchasers. Our commitment to supporting these sectors is reflected in the partnerships we cultivate and the services we provide, ensuring a vibrant marketplace that meets the evolving needs of our clients.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

PowerSource Online

Country

Canada

Website

www.powersourceonline.com/pso/about-us-en.jsp

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

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