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Average Ratings 0 Ratings
Description
Founded in a modest garage in 1992, PowerSource Online initially focused on providing subscription services for buyers and sellers of computer components but has since evolved into a prominent global B2B marketplace specializing in IT, telecom, medical, and networking systems and peripherals, particularly within the secondary market for surplus inventory. In 1997, the company became part of Mediagrif Interactive Technologies Inc. (Toronto Stock Exchange, MDF), a leading provider of innovative eCommerce solutions. PowerSource Online takes pride in collaborating with various industry tradeshows each year, including Enterprise Connect, Broadband Forum, E-Scrap, IWCE, and SMB Nation, among others. At these events and through our online platform, we deliver a distinctive and customizable marketplace tailored for IT, telecom, and medical dealers, resellers, brokers, service and maintenance firms, recyclers, asset recovery businesses, and medical equipment purchasers. Our commitment to supporting these sectors is reflected in the partnerships we cultivate and the services we provide, ensuring a vibrant marketplace that meets the evolving needs of our clients.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
PowerSource Online
Country
Canada
Website
www.powersourceonline.com/pso/about-us-en.jsp
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Product Features
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes