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Description
SMS functions similarly to email, but with distinct differences that set them apart. It's vital to honor the inbox, so focus on crafting highly targeted campaigns that enhance customer satisfaction. Numerous retailers rely on Postscript for effective communication through text message marketing. SMS serves as an ideal channel for brands aiming to convey their messages, engage with customers, and simultaneously boost their revenue. Expand your text message marketing subscriber base by utilizing pop-ups, dedicated landing pages, email sign-ups, and various links. Enhance your sales and website traffic through customized SMS marketing initiatives and automated triggers, including welcome sequences, reminders for abandoned carts, shipping updates, and cross-selling opportunities. Incorporate visuals like images, photos, and GIFs to capture customer interest. Leverage your Shopify store data to create meticulously targeted customer segments for effective outreach. Furthermore, foster direct communication with customers through personalized one-on-one text message interactions. This approach not only builds rapport but also encourages loyalty and repeat business.
Description
TopEdge AI is an innovative platform that integrates WhatsApp commerce and customer engagement for Shopify stores and direct-to-consumer brands through a cloud-based solution. By synchronizing Shopify orders, carts, products, customers, and cash-on-delivery information with WhatsApp messaging, it empowers teams with contextual insights for their conversations. Merchants benefit from automating abandoned-cart reminders, confirming cash-on-delivery transactions, providing order updates, and executing marketing campaigns that promote prepaid orders. The platform is equipped with features such as a shared live-chat inbox, detailed customer profiles and segmentation options, WhatsApp marketing campaigns, a visual flow builder, tools for website opt-ins and tracking, comprehensive order and stock views, warranty management workflows, and commerce analytics. Teams can create customer journeys triggered by specific Shopify events, employ approved messaging templates, and set up AI-driven responses aligned with store policies and product details using their designated AI provider key. Designed specifically for e-commerce teams leveraging Shopify and WhatsApp, TopEdge AI enhances support, facilitates order communication, boosts sales recovery, and drives effective marketing initiatives. This makes it an essential tool for businesses looking to optimize their customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
Yes
AfterShip
Yes
Axis LMS
Yes
Brij
Yes
Bubblehouse
Yes
Builder.io
Yes
Inveterate
Yes
Justuno
Yes
Klaviyo
Yes
Loop Subscriptions
Yes
Integrations
Shopify
Yes
AfterShip
No
Axis LMS
No
Brij
No
Bubblehouse
No
Builder.io
No
Inveterate
No
Justuno
No
Klaviyo
No
Loop Subscriptions
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Postscript
Founded
2018
Country
United States
Website
www.postscript.io
Vendor Details
Company Name
TopEdge AI
Founded
2023
Country
India
Website
www.topedgeai.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
