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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Postpone serves as a comprehensive tool designed to facilitate the creation, publication, analysis, and engagement with audiences across all platforms. This innovative solution empowers creators, agencies, and marketers to explore untapped audiences while effectively interacting with them on various social media channels. With Postpone at their disposal, users can: - Utilize AI to craft compelling social media content and catchy titles. - Schedule and distribute posts across a total of 12 diverse social media networks, including niche options such as Reddit, Bluesky, and Tumblr. - Communicate with fans and prospective clients through a centralized Inbox for streamlined engagement. - Assess the performance of their posts and accounts, enabling them to identify successful strategies for social media marketing. Ultimately, Postpone is designed to enhance the overall efficiency and effectiveness of social media campaigns.

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

Facebook
Instagram
YouTube
Axis LMS
Bluesky
LinkedIn
Mastodon
Pinterest
Reddit
Threads
Tumblr
X (Twitter)

Integrations

Facebook
Instagram
YouTube
Axis LMS
Bluesky
LinkedIn
Mastodon
Pinterest
Reddit
Threads
Tumblr
X (Twitter)

Pricing Details

$25/month
Free Trial
Free Version

Pricing Details

$9 per user, per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Postpone

Founded

2020

Country

United States

Website

www.postpone.app/

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

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