Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your outcomes with automated digital communication for customers and streamlined online payment options. Shift your communication strategies into dynamic conversations that foster engagement. Encourage self-service capabilities to expedite payments. Ensure security and personalization through the most appropriate channels at just the right moments. Our dedicated team stands by to assist you with any inquiries and to navigate approaching deadlines. Motivate customers to utilize self-service options, automate follow-up tasks, and boost overall satisfaction. Implement follow-up actions using established rule-based timelines to maximize efficiency. Leverage a robust self-learning algorithm for optimal performance. Enjoy continuous, real-time visibility into customer behavior and results, allowing for ongoing improvements and adjustments. This proactive approach ensures that your business stays ahead in a rapidly evolving digital landscape.
Description
Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
FareHarbor
No
Zapier
No
Pricing Details
$10.00/month/user
Free Trial
No
Free Version
No
Pricing Details
€24/month
The Free plan includes 50 live conversations once and 100 AI test replies per month. Start costs €24/month or €290/year and includes 200 conversations per month. Additional conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Postex Nederland B.V.
Founded
2014
Country
The Netherlands
Website
www.postex.com/en/platform/
Vendor Details
Company Name
Tobachat
Founded
2020
Country
Netherlands
Website
tobachat.nl
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No