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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PortaDialer presents a customizable WebRTC softphone solution tailored for VoIP providers, cloud PBX operators, and communication service providers. This platform allows operators to launch fully branded, cross-platform clients compatible with iOS, Android, and web browsers without the need for extensive development to create standalone applications from the ground up. The software seamlessly integrates with any standard SIP-based infrastructure, operating independently from other PortaOne offerings. Notable features available in both the mobile applications and web version encompass HD voice and video calling, in-app messaging, group chats, SMS functionality, direct access to voicemail, as well as call transfers (both attended and blind), call pulling, and presence indicators. PortaDialer equips service providers with a cohesive interface for both mobile and web platforms. Additionally, it offers various authentication methods, including one-time passwords, traditional passwords, and auto-login links, enhancing user convenience and security. This versatility allows service providers to cater to a wide range of communication needs while maintaining a consistent user experience across devices.

Description

Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$890
Free Trial
Free Version

Pricing Details

$19 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PortaOne

Country

Canada

Website

www.portaone.com

Vendor Details

Company Name

Vedisoft

Country

Russian Federation

Website

softphone.pro/en/index

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

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