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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Polyant is a collaborative open-source platform designed to assemble teams of specialized AI agents that assist company personnel by managing tasks such as sales briefs, customer triage, document extraction, and compliance reporting. With its modular and self-hosted framework, teams have the flexibility to select their preferred model providers, including open-weight models, and can utilize their own infrastructure, ensuring they are never tied to a single vendor. From the outset, the platform includes governance and auditing tools tailored to meet EU AI Act requirements, with all agent decisions meticulously recorded in a compliance-friendly audit registry accessible to compliance teams. Organizations maintain comprehensive control over data residency options, allowing deployment on-premises, within their own cloud, or utilizing EU infrastructure managed by Exelab. Furthermore, the deployment of agents can occur in mere days rather than the typical months, all while retaining self-hosting capabilities and adhering to governance standards. This solution is particularly tailored for mid-to-large European enterprises operating in regulated industries such as banking, insurance, and healthcare, where relying solely on a hosted API is not a viable option, ensuring that companies can effectively manage their AI integration in a compliant manner.

Description

TaskBridge is a self-hosted ticketing and help desk solution designed for organizations that prefer to keep their support data within their own infrastructure. Offered through a Docker container, it comes with a one-time commercial internal-use license that includes the complete source code and allows for an unlimited number of agents and end users. Teams can efficiently handle support requests via both email and the application, enabling them to prioritize and categorize tickets, assign agents, and monitor the resolution process. Additionally, the platform features dashboards and reports that facilitate the tracking of support activities. Administrators have the ability to configure various aspects such as roles, permissions, departments, and ticket categories to suit their specific needs. Importantly, TaskBridge is proprietary software rather than open source, meaning that clients must manage their own hosting infrastructure and take responsibility for its operation. By using TaskBridge, organizations can ensure that their support system is tailored to their internal processes and security requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Bedrock Yes 
Amazon Transcribe Yes 
Anthropic Yes 
Deepgram Yes 
Nebius Token Factory Yes 
OpenAI Yes 
OpenAI Whisper Yes 
Slack Yes 
Telegram Yes 
WhatsApp Yes 

Integrations

Amazon Bedrock No 
Amazon Transcribe No 
Anthropic No 
Deepgram No 
Nebius Token Factory No 
OpenAI No 
OpenAI Whisper No 
Slack No 
Telegram No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

€4,499 one-time
The single edition is a €4,499 one-time perpetual licence for commercial internal use. It includes source code, unlimited agents and end users, and the standard features. The first 12 months of updates and maintenance are included.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Exelab

Country

Italy

Website

polyant.ai

Vendor Details

Company Name

TaskBridge

Website

taskbridge.eu/

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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