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Description
Poli Digital is an innovative cloud-based platform that facilitates customer communication and sales for small to medium enterprises. By consolidating channels such as WhatsApp, Instagram, Facebook Messenger, and website chat into a unified interface, it enables teams to handle customer interactions, sales activities, and support tasks with enhanced effectiveness.
Among its numerous features are multi-agent support, shared inboxes, a built-in CRM with sales pipelines, lead management capabilities, workflow automation, bulk messaging options, comprehensive reporting, analytics, and AI-driven agents designed for customer support and lead qualification.
Furthermore, Poli Digital offers seamless integration with the official WhatsApp Business Platform, provides APIs for smooth system integrations, maintains conversation histories, supports customer segmentation, includes audio transcription capabilities, and enhances conversation management through AI.
This platform not only aims to elevate the customer experience but also focuses on boosting productivity, streamlining sales operations, and enabling businesses to scale their communication across various digital channels effectively. Ultimately, Poli Digital empowers organizations to harness the power of digital communication, making them more competitive in the marketplace.
Description
PolyVista's Competitive Pulse serves as a detailed analytical tool aimed at assisting businesses in gaining a deeper insight into their sector, offerings, rivals, and clientele. This robust analytics platform undertakes the challenging task of compiling both structured and unstructured data from a variety of internal and external sources—including social media, product feedback, surveys, customer interactions, and more—to perform a thorough analysis that yields practical intelligence for enhancing product innovation and boosting customer satisfaction. Recognizing a developing warranty or quality concern necessitates a combination of product and market expertise, along with the ability to perceive nuances that might otherwise go unnoticed. As the volume of internal and external information continues to swell, there is a growing concern that critical insights might slip through the cracks as we attempt to make sense of the myriad data points available. In our efforts to examine this vast array of data, we frequently find ourselves only noticing a potential issue once it has escalated to a significant level of visibility. This underscores the importance of proactive analysis in identifying trends and potential challenges before they become apparent.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Pricing Details
$150/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Poli Digital
Founded
2018
Country
Brazil
Website
poli.digital
Vendor Details
Company Name
PolyVista
Website
www.polyvista.com
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics