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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The Pointman team has developed a native application compatible with desktops, tablets, and smartphones across both iOS and Android platforms. This innovative solution is akin to a 'dream come true' for teams that include both internal and external members collaborating to enhance customer service. Management and back-office personnel benefit from a comprehensive dashboard that effectively organizes field staff and customer information, streamlining tasks for optimal performance outcomes. Meanwhile, field personnel can leverage the mobile-friendly version to communicate, provide guidance, and access customer data seamlessly. With highly customizable automated reports, business owners and leaders are empowered to make informed decisions that highlight areas for improvement. It’s truly a holistic 360-degree solution designed for every member of the team.

Description

ServiceLine is a comprehensive software solution tailored for home service professionals, overseeing all elements of your business that influence profitability, including marketing expenditures and labor analytics. While in the field, you can access customer notes, check installed materials, suggest alternative options, generate invoices, accept payments, and monitor material usage. During customer calls, the platform allows for swift job scheduling, access to customer histories, total revenue, and details about installed equipment, as well as tracking the relationship between marketing investments and revenue outcomes. In the office, you can evaluate the profitability of each job, efficiently generate payroll reports, and manage accounts for customers needing maintenance. Additionally, you can oversee inventory, craft tailored reports on various aspects like jobs, invoices, and clients, and seamlessly synchronize financial data with QuickBooks for streamlined operations. This all-in-one approach not only boosts productivity but also enhances decision-making for better business outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online

Integrations

QuickBooks Online

Pricing Details

$90 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pointman

Founded

2015

Country

United States

Website

pointman.com

Vendor Details

Company Name

ServiceLine Technology

Founded

2016

Country

United States

Website

goserviceline.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Inventory Management
Mobile Access
Payment Processing
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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