Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PointNXT is a cloud-based Software as a Service (SaaS) platform designed to offer a comprehensive solution for retailers operating across multiple channels. This platform empowers eCommerce sellers to oversee their entire business operations from one centralized system, which simplifies workflows and improves the overall customer journey. It includes a variety of features such as inventory control, order processing, and analytics, along with seamless integration options for widely used e-commerce sites and marketplaces. The intuitive design and sophisticated automation tools of PointNXT enable retailers to boost productivity and foster growth while ensuring a frictionless shopping experience for customers across various platforms. Moreover, the platform provides a range of essential features tailored for sellers looking to optimize their operations. Some of the standout offerings for sellers include: 1. Comprehensive Inventory Management 2. Seamless Shipping API Integration 3. Dedicated ONDC Seller Application 4. Complimentary Processing for the First 1000 Orders 5. WhatsApp Shopping Bot for Client Engagement 6. Efficient Multi-Channel Retail Management 7. On-Demand E-Commerce Performance Reporting 8. Streamlined Returns Management With these features, PointNXT not only addresses the needs of modern retailers but also enhances the overall shopping experience for consumers.

Description

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Accumula
Celigo
Chatdesk
Daasity
Exenta
FedEx Ship Manager
Glew
MESA
Magento
OmniPanel
Pandium
Ryder E-commerce by Whiplash
Salesforce
ShipBob
ShipMonk
Shippo
Shopify
Shopify Plus
UPS Ready
Zendesk

Integrations

Accumula
Celigo
Chatdesk
Daasity
Exenta
FedEx Ship Manager
Glew
MESA
Magento
OmniPanel
Pandium
Ryder E-commerce by Whiplash
Salesforce
ShipBob
ShipMonk
Shippo
Shopify
Shopify Plus
UPS Ready
Zendesk

Pricing Details

₹4/Order, Free 1000 Orders
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AdaptNXT Technology Solutions Pvt. Limited

Founded

2020

Country

India

Website

pointnxt.com

Vendor Details

Company Name

Returnly Technologies

Founded

2014

Country

United States

Website

returnly.com

Product Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives

Kentro Reviews

Kentro

Kentro.io
Cin7 Orderhive Reviews

Cin7 Orderhive

Cin7 Orderhive Inc.