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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Plumber Service Software is an online platform designed specifically for plumbing companies, offering a comprehensive suite of tools for managing field services. This system integrates features like customer profiles, two-way SMS communication, estimating jobs, scheduling tasks, assigning technicians, tracking job progress, invoicing, processing card payments, and generating business reports. Contractors can easily check material pricing and inventory from suppliers such as Ferguson Home and SupplyHouse, apply necessary markups, and seamlessly convert approved estimates into scheduled jobs and invoices. Each customer profile includes a variety of essential information, including estimates, completed jobs, invoices, communication logs, notes, outstanding balances, and service history. The platform also facilitates card transactions through Stripe and ensures synchronization of customer, service, material, and invoice information with QuickBooks Online, enhancing overall efficiency. With shared calendars and accessible customer data, both office staff and field technicians can effectively coordinate their efforts, while detailed job-level cost and profit tracking enables businesses to monitor each project meticulously from initial estimate to final payment. This holistic approach not only streamlines operations but also supports better decision-making for future projects.

Description

ServCraft is a cloud-based solution designed specifically for managing jobs and field services in installation, repair, and maintenance sectors. This software consolidates customer inquiries, quotations, scheduling, job tickets, technician updates, inventory management, and invoicing into a unified platform accessible by both office personnel and field teams. Users can generate quotes and invoices, assign tasks to technicians, and utilize forms, checklists, and images on job cards, while also capturing customer approvals and recording additional work via the mobile app, even when offline, before syncing the data later. The system offers features for job costing, visibility of stock in vans and branches, customer portals, online payment options, and accounting integrations with platforms like Sage One, Xero, and QuickBooks Online. Teams are able to oversee workflows and manage user permissions through both the web-based application and mobile interfaces. ServCraft caters to various trades including plumbing, electrical, security, solar energy, HVAC, and other installation and maintenance services, ensuring that a wide range of industries can benefit from its comprehensive functionalities. Overall, ServCraft enhances operational efficiency and communication between different teams, ultimately improving service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

QuickBooks Online Yes 
Stripe Yes 
Xero No 

Integrations

QuickBooks Online Yes 
Stripe No 
Xero Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wise Workman

Founded

2026

Country

United States

Website

plumberservicesoftware.com

Vendor Details

Company Name

ServCraft Africa

Founded

2016

Country

South Africa

Website

www.servcraft.co.za

Product Features

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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