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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Plowdesk is a specialized software designed for snow removal operations, enabling contractors to effectively manage coordination between office teams and field crews on various storm routes. The platform features a web dashboard that encompasses customer and property management, route optimization, real-time crew tracking, service documentation, site imagery, and time-tracking for onsite activities. Crews can also utilize a mobile application to log their route activities, even when offline, with seamless synchronization of records once they regain connectivity. Contractors have the ability to craft seasonal quotes, per-push fees, and tiered pricing, while also overseeing invoices, payment tracking, and sending out customer alerts using AlertRanger. The complimentary Operator plan permits unlimited users and customers, offers management for up to three storm routes, and includes features for service logging, quoting, and invoicing. For a monthly fee of $95, the Contractor plan enhances capabilities with advanced team management and automation features. Designed with snow contractors in mind, Plowdesk caters to both residential and commercial service operations, ultimately streamlining the entire snow removal process for its users. This comprehensive approach ensures that contractors can focus more on service delivery rather than administrative tasks.

Description

ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record. The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost. This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

QuickBooks Online Yes 

Integrations

QuickBooks Online No 

Pricing Details

$0
Operator is free indefinitely and includes up to three storm routes, unlimited users and customers, service logging, quotes, and invoices. Contractor is $95/month; prepaid-subscription discounts are available. Contractor's unlimited storm routes apply to residential service; confirm commercial terms.
Free Trial No 
Free Version Yes 

Pricing Details

$50/route/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Plowdesk

Founded

2024

Country

United States

Website

www.plowdesk.com

Vendor Details

Company Name

ServiceLife

Founded

2023

Country

United States

Website

servicelife.app

Product Features

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Alternatives

Alternatives

FieldTempo Reviews

FieldTempo

QuantumLoop Labs