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features
design
support

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Write a Review

Description

The Plexus platform is designed to help Life and Pension providers revolutionize their operations through advanced technology, offering robust SaaS capabilities alongside effective customer engagement solutions. In this rapidly evolving technological landscape, it is crucial for organizations to stay ahead of trends and consistently surpass the expectations of their clientele. Keylane prioritizes the needs of policyholders by presenting the industry-leading platform for Life and Pension providers: Plexus. This platform integrates essential Policy Administration System features into a cohesive SaaS offering. By streamlining and enhancing processes into a flexible, modular array of vital tools, Plexus delivers significant, customer-centric experiences for industry leaders both now and in the future. Our state-of-the-art SaaS core encompasses all the essential functionalities necessary for efficient policy administration; furthermore, the API layer ensures seamless connections with both in-house and third-party applications, while customer journeys are expertly managed through our comprehensive solution, ultimately fostering deeper engagement and satisfaction. Additionally, our commitment to innovation positions Plexus as a future-ready platform that adapts to the evolving needs of the market.

Description

Plexus is an advanced, adaptable, and cloud-centric business process and field management software specifically tailored for field service organizations. This comprehensive solution integrates estimating, scheduling, and job costing functionalities with a broad array of features dedicated to field operations, facilitating immediate insights into capacity that are essential for notifying staff about scheduling modifications and recognizing staffing constraints. In addition, Plexus's invoicing and billing capabilities support a systematic and unified approach to invoicing multiple job orders, while also simplifying the process of capturing payments and signatures on-site. Moreover, its user-friendly interface enhances the overall experience for both management and field personnel, ensuring seamless operations across various tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Astro by Astronomer No 
QuickBooks Online Yes 

Integrations

Astro by Astronomer Yes 
QuickBooks Online No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Average client pays $30 to $65 per employee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Keylane

Founded

2012

Country

The Netherlands

Website

keylane.com/platforms/plexus/

Vendor Details

Company Name

Plexus Software

Founded

1997

Country

United States

Website

plexus.software/

Product Features

Insurance Policy

Cancellation Tracking No 
Claims Tracking No 
Policy Generation No 
Policy Issuance No 
Policy Processing No 
Quotes / Estimates No 
Rating Engine No 
Reinstatement Tracking No 
Reinsurance Administration No 
Renewal Management No 
Underwriting Management Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

HVAC

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Job Costing

Bills of Material Yes 
Budgeting & Forecasting Yes 
Change Orders Yes 
Cost-to-Completion Tracking Yes 
Invoice Management Yes 
Overrun Reporting Yes 
Percent-Complete Tracking Yes 
Production Cost Tracking Yes 
Purchase Order Management Yes 
Quotes / Estimates Yes 
Time Tracking Yes 
Work Order Management Yes 

Plumbing

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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