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Description

The Plex Quality Management System (QMS) enables both process and discrete manufacturers to adhere to stringent industry standards and customer requirements through an integrated digital record-keeping system. By facilitating consistent and reliable quality assurance via in-line quality measures, transparent reporting, and straightforward audit tracking, it ensures that manufacturers can maintain compliance effortlessly. With real-time access to quality documentation available digitally throughout the organization, businesses can effectively meet regulatory demands while fostering operational efficiency. Enhanced delivery performance, improved supplier relationships, and greater customer satisfaction contribute to sustained growth in both new and repeat business. By embedding quality management into everyday workflows and processes, the risk of quality-related losses, warranty claims, or product recalls is significantly minimized, ultimately enhancing brand image and customer loyalty. Furthermore, Plex enables the creation of detailed process control plans that include specific inspection protocols and digital checklists, streamlining quality oversight across various operational areas. This comprehensive approach to quality management not only safeguards compliance but also drives continuous improvement and innovation within the manufacturing sector.

Description

Tavant Warranty is a market-leading solution for warranty management. It brings together OEMs and suppliers in a real-time collaborative setting. The only Salesforce solution that enables end to end warranty lifecycle management, the product is unique in its type. With over 20 years of experience working alongside leading manufacturers worldwide, the product was developed. Tavant Warranty helps to reduce warranty spend, increase supplier recover, reduce claim processing, consolidate warranty data, and improve forecasts. Tavant continues to expand its warranty management suite. TMAP (Tavant Warranty Analytics Platform), one such product, uses the most recent artificial intelligence techniques to generate actionable insight. Additional modules include Supplier recovery, Campaign Management and Audit Management, as well as Field service management. The entire range of aftermarket services are available to manufacturers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Plex Asset Performance Management Yes 
Plex Manufacturing Execution System (MES) Yes 
Plex Production Monitoring Yes 
Plex Smart Manufacturing Platform Yes 
SAP ERP No 
SAP NetWeaver No 
Salesforce No 
Salesforce Agentforce 360 Platform No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Salesforce CPQ No 
Salesforce Experience Cloud No 
VKS Yes 

Integrations

Plex Asset Performance Management No 
Plex Manufacturing Execution System (MES) No 
Plex Production Monitoring No 
Plex Smart Manufacturing Platform No 
SAP ERP Yes 
SAP NetWeaver Yes 
Salesforce Yes 
Salesforce Agentforce 360 Platform Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Salesforce CPQ Yes 
Salesforce Experience Cloud Yes 
VKS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Connect with us - hello@tavant.com
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rockwell Automation

Founded

1903

Country

United States

Website

www.plex.com/products/quality-management-system

Vendor Details

Company Name

Tavant

Founded

2000

Country

United States

Website

www.tavant.com/warranty-management

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

Manufacturing Execution

Document Management No 
Forecasting No 
Quality Control No 
Quote Management No 
Resource Management No 
Supplier Management No 
Supply Chain Management No 
Traceability No 

Warranty Management

Contract Management Yes 
Eligibility Verification Yes 
For Field Service Yes 
For General Contractors Yes 
For Manufacturers Yes 
Parts Management Yes 
Policy Management Yes 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

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