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support

Description

Since 1996, Platypus has been delivering billing software tailored for the Internet Service Provider sector. As a service of Tucows Inc., a publicly-traded internet company accredited by ICANN, Platypus has been supporting countless businesses and millions of internet users globally since 1994. The Platypus Printing Service offers a cost-effective solution, with the average price for a standard customer statement being just 83 cents for domestic mailing, which encompasses printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Initiating the Platypus Printing Service is straightforward; users simply need to click the "Send to Platypus" button located on the statement screen of the Platypus Billing System. This process eliminates the need for file exports, FTP transfers, or mailing tapes, as encrypted data is securely transmitted directly to our printing facility, where our dedicated staff takes care of everything else. Overall, Platypus ensures a seamless and efficient billing experience for its users.

Description

Sonar streamlines the everyday operations of internet service providers, enabling them to enhance profitability while concentrating on their business expansion. It offers a flexible and automated billing system, complete with smart financial reporting tools. With Sonar’s sophisticated billing capabilities and business intelligence reporting, managing intricate billing tasks becomes centralized. Revenue collection is automated, branded invoices are generated effortlessly, and tax compliance across various jurisdictions is simplified through built-in tax integrations. Operations can be made more efficient and workflows harmonized across different departments using intelligent automation. The platform provides real-time insights into every element of the organization, ensuring that growing internet service providers can connect with and understand all facets of their business. We equip you with every necessary tool to manage operations effectively. Additionally, Sonar serves as a comprehensive and scalable solution, allowing service providers to unify their data in one location for enhanced visibility and decision-making. Ultimately, this integration fosters a more cohesive and effective approach to business management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Admiral
Adtran Total Access 900 Series
Avalara
Calix Cloud
Google Workspace
Nokia OSS
cPanel

Integrations

Admiral
Adtran Total Access 900 Series
Avalara
Calix Cloud
Google Workspace
Nokia OSS
cPanel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.75 per subscriber
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tucows

Founded

1993

Country

United States

Website

www.ispbilling.com

Vendor Details

Company Name

Sonar

Founded

2015

Country

United States

Website

sonar.software/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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