Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
All retail tech touchpoints managed by one connected platform. Use powerful technology to increase sales and reconcile commerce with the most recent consumer buying habits.
Unified commerce is a fully integrated product suite that provides a consistent shopping experience across all channels. It also leverages all your omnichannel capabilities for increased revenue. It ensures that customers can access the product wherever and whenever they want it.
You can rely on the strong knowledge of one partner, who is highly knowledgeable and available 24/7 in your language. Integrated software and hardware can quickly turn around your infrastructure, simplify IT maintenance, and help you to improve your productivity.
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
1440
No
Alma
Yes
Canopy
No
Magento
Yes
PrestaShop
Yes
Salesforce
No
Salesforce Agentforce Commerce
Yes
Integrations
1440
Yes
Alma
No
Canopy
Yes
Magento
No
PrestaShop
No
Salesforce
Yes
Salesforce Agentforce Commerce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.15 per order
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Planet
Founded
1985
Country
Ireland
Website
www.weareplanet.com/unified-commerce
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
No
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Retail Management
CRM
No
Commission Management
Yes
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
Yes
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No