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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

All retail tech touchpoints managed by one connected platform. Use powerful technology to increase sales and reconcile commerce with the most recent consumer buying habits. Unified commerce is a fully integrated product suite that provides a consistent shopping experience across all channels. It also leverages all your omnichannel capabilities for increased revenue. It ensures that customers can access the product wherever and whenever they want it. You can rely on the strong knowledge of one partner, who is highly knowledgeable and available 24/7 in your language. Integrated software and hardware can quickly turn around your infrastructure, simplify IT maintenance, and help you to improve your productivity.

Description

Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1440 No 
Alma Yes 
Canopy No 
Magento Yes 
PrestaShop Yes 
Salesforce No 
Salesforce Agentforce Commerce Yes 

Integrations

1440 Yes 
Alma No 
Canopy Yes 
Magento No 
PrestaShop No 
Salesforce Yes 
Salesforce Agentforce Commerce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.15 per order
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Planet

Founded

1985

Country

Ireland

Website

www.weareplanet.com/unified-commerce

Vendor Details

Company Name

Salesforce

Country

United States

Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management No 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management No 

Retail Management

CRM No 
Commission Management Yes 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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