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Description
Integrate your CRM with WhatsApp Web to effortlessly utilize template messages, quickly add contacts and deals, and plan your upcoming tasks. Accelerate your deal closures and perform routine CRM functions straight from WhatsApp Web. Manage contacts, deals, and activities seamlessly without exiting the platform. You can also store, repurpose, and distribute frequent messages among your team members. Important messages can be conveniently saved as notes in your CRM for future reference. This integration is compatible with all WhatsApp and WhatsApp Business numbers, and Pipechat is available at just €5 per month, with even greater savings for annual and multi-seat plans. Enjoy the convenience of managing your customer relationships without the need to switch applications.
Description
Your Contact Center even smarter! WitiOp allows you to manage your interactions with your contacts on WhatsApp, the most popular instant messaging platform. You can offer a 24/7 service and keep your customers in touch!
API Access
Has API
API Access
Has API
Pricing Details
€5/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pipechat
Website
pipechat.app/
Vendor Details
Company Name
Xenialab - INGO
Country
Italy
Website
witiop.com/
Product Features
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management