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Description
Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.
Description
RiderZero is a digital tour management app designed to keep artists, crews, managers, and production teams aligned during live tours. The platform centralizes tour calendars, day sheets, flight details, hotel information, production schedules, weather, travel logistics, and team announcements in one accessible workspace. It works as a Progressive Web App, allowing users to open a link from iOS, Android, Windows, Mac, Linux, or any browser without installing a traditional app. RiderZero is built for real touring conditions, including offline access for flights, backstage areas, and venues with poor signal. Managers can update schedules, gates, show details, hotels, and logistics in the office while the whole crew sees changes on their phones in real time. The platform includes hierarchical messages, push notifications, role-based views, and read-only access for crew members. It also integrates with FlightAware for real-time gate changes, delays, cancellations, and boarding information. RiderZero’s AI importer can turn roadsheet PDFs into shows, flights, and hotels, while CSV and Excel imports help teams move existing tour data into the system faster. With digital itineraries, AI assistance, offline sync, and live crew coordination, RiderZero gives touring teams a more reliable alternative to spreadsheets and outdated PDFs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49.99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pineapple Technologies
Country
United States
Website
www.pbsworld.com/services/tourbookingportal.aspx
Vendor Details
Company Name
RiderZero
Founded
2025
Country
Argentina
Website
riderzero.live
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties