Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Eliminate the uncertainty of whether your customers have sent a text message by enabling the ability to view and respond directly to their texts. When a vehicle is ready for pickup, simply send them a message to inform them! With text messaging becoming the primary mode of communication, it’s essential to stay prepared. Recognizing that businesses often juggle various departments or multiple technicians, we have introduced Calendar Groups to simplify scheduling. This feature lets you view all teams or technicians on one daily calendar, making it easy to see availability at a glance. No longer will you need to toggle between different windows, which can lead to frustration when trying to book a single appointment. Looking to reduce the number of "No Show" appointments? Often, customers forget due to their busy lives, which can inadvertently cost you revenue. By implementing automated SMS and email reminders a day before their scheduled appointments, you can help ensure they remember and show up, thus protecting your profits. In addition, this proactive approach enhances customer satisfaction by keeping them informed and engaged.
Description
SMS Reminder is an online appointment scheduling and automated SMS notification service tailored for hair salons, barbers, beauty salons, physiotherapists, and auto service providers. It sends reminders to clients 24 hours prior to their appointments in either Greek or English and keeps a record of customer information to facilitate repeat bookings using a reference number. The system is designed to incorporate working hours, breaks, and leave schedules, while IRENE efficiently identifies the next available appointment slot. The Multi-Chair feature allows for the management of multiple workstations within a single calendar, where each station can have distinct names, colors, operating hours, and appointment durations. Additionally, the service provides annual birthday greetings and personalized reminders for important dates, such as VAT deadlines or supplier orders. An optional AI-Call Assistant is available to handle missed calls, enabling it to book, modify, or cancel appointments directly during the conversation. Accessible through any device without the need for app installation or setup costs, the browser-based service offers a flat business subscription rate that remains consistent regardless of the number of staff, though SMS usage incurs separate charges. This comprehensive system is designed to streamline operations and enhance customer engagement for service-oriented businesses.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$25.00/month
Free Trial
No
Free Version
No
Pricing Details
€25/business/month
Solo plan: €25/month; Multi-Chair plan: €35/month. SMS credits cost €0.025 each and are billed at the end of the monthly period; dual reminders use two credits. A refundable SMS deposit is collected at registration: €8.75 for Cyprus and €15 for Greece or the United Kingdom. VAT is not included. No setup costs. Optional AI-Call Assistant starts at €45/month.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
PinPoint Scheduling
Founded
2014
Country
United States
Website
pinpointscheduling.com
Vendor Details
Company Name
CK Digital
Country
Cyprus
Website
smsrem.com/bz/
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
No
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Appointment Reminder
Appointment Scheduling
No
Calendar Management
No
Call Reminders
No
Email Reminders
No
Online Booking
No
Payment Reminders
No
Recurring Appointments
No
Rescheduling
No
SMS Messaging
No
Two-Way Messaging
No
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No