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Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
Description
Enhance the technical capabilities and industry understanding of your frontline team through engaging AR training solutions. You can arrange captivating training sessions from virtually anywhere, overcoming challenges related to distance and connectivity. Move beyond traditional printed manuals and embrace the power of AR to create an immersive learning experience for your frontline staff! Plutomen Assist stands out as a cutting-edge AR training platform that empowers industry specialists to craft their own training frameworks. The innovative step-by-step interactive instructions are displayed right in the employee's line of sight, significantly alleviating their workload and providing self-guidance for tasks such as assembly, manufacturing, and quality assurance. This approach not only supports immersive learning but also allows industry veterans to impart essential augmented reality training to new frontline employees, expediting their training journey and yielding impressive outcomes. Furthermore, it enables retiring experts to effectively share their knowledge with the next generation, helping to address the growing gap of skilled young workers in the industry. In doing so, organizations can ensure a seamless transition of expertise while fostering a more competent workforce.
API Access
Has API
API Access
Has API
Integrations
Plutomen Connect
Plutomen Workflow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Vendor Details
Company Name
Plutomen
Founded
2016
Country
India
Website
pluto-men.com/product/assist/
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics