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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Perform.AI runs AI commerce end to end for ambitious brands — discovery, recommendation, checkout, delivery and returns on one connected platform built for shoppers and the AI agents buying alongside them. Its data engine, AI Decision Intelligence, works nonstop to lift gross margin, hold on to customers and cut logistics cost. Trusted by Nespresso, Shopify, Puma and Zalando, with 1,100+ carriers connected worldwide.

Description

QuickReturns is a specialized returns and exchanges application designed for Shopify merchants in the ecommerce space. It allows customers to utilize a personalized self-service portal where they can initiate return requests, specify items and reasons for their returns, and opt for exchanges, store credit, or refunds. Merchants have the flexibility to set parameters such as return windows, exclusions, reasons for returns, and associated fees, and they can either manually review each request or streamline the process through automated rules for approvals, refunds, and replacements. The app accommodates exchanges for different variants and products, supports multi-item return requests, and offers features like return labels and reverse pickups via courier partnerships, along with payment and refund processing workflows, as well as integration with order and warehouse management systems. Additionally, it provides robust reporting capabilities which enable teams to analyze return reasons, track exchange activity, and assess refund methodologies. Paid subscription tiers come with enhanced features such as ConvertX product offers, API access, webhooks, and opportunities for custom integrations. Ultimately, QuickReturns is tailored for direct-to-consumer brands using Shopify, ensuring that their teams can effectively manage returns while enhancing the overall customer experience. This makes it an indispensable tool for optimizing operational efficiency and customer satisfaction in the returns process.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
Delhivery No 
Easyship No 
Model Context Protocol (MCP) No 
SAP Store Yes 
Shippo No 
Shiprocket No 
Stripe No 
Unicommerce No 

Integrations

Shopify Yes 
Delhivery Yes 
Easyship Yes 
Model Context Protocol (MCP) Yes 
SAP Store No 
Shippo Yes 
Shiprocket Yes 
Stripe Yes 
Unicommerce Yes 

Pricing Details

Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs.
Free Trial Yes 
Free Version Yes 

Pricing Details

$19/month
The Forever Free plan includes 10 return requests per 30-day cycle. The Growth plan is $19/month for 60 requests, with additional requests at $0.40 each. Paid plans include every feature, and a 7-day trial is available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Perform.AI

Founded

2016

Country

Singapore

Website

www.perform.ai/

Vendor Details

Company Name

Infoxen Technologies

Founded

2017

Country

United States

Website

quickreturns.ai/

Product Features

Logistics

3PL Yes 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management Yes 
Transportation Management No 

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management No 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

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