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features
design
support

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Description

An effective ALM tool significantly enhances the management of your product's application lifecycle. The premier ALM tools offer comprehensive traceability throughout the entire lifecycle, which is why development teams from various sectors opt for Perforce ALM (formerly Helix ALM). This versatile suite of ALM tools is designed to facilitate the tracking of requirements, testing, and issue management. Perforce ALM stands out as the top software for application lifecycle management, providing extensive traceability throughout the process. This means you will have clear visibility into whether requirements have been adequately tested and fulfilled, whether test executions were successful or not, and whether any issues have been addressed. Furthermore, should a requirement undergo changes, you will instantly know the test cases and issues that may be affected. Perforce ALM simplifies the creation of requirements and the sharing of related documents, allowing for seamless reviews and approvals directly within the application. Additionally, it offers the flexibility to reuse requirements across different projects, enhancing efficiency and collaboration. The collaborative features of Perforce ALM ensure that all team members stay informed and aligned throughout the lifecycle.

Description

A SIM issue represents a specific type of concern, whether it be a bug, task, feature request, or concept, and is assigned a distinct issue number for tracking purposes. It is essential to implement a thorough method for recognizing and documenting issues that arise throughout the duration of your project. This process involves conveying details such as issue status, category, priority, assigned personnel, and the overall progression of the issue. By doing so, the project team can effectively evaluate the situation, assess its potential impact, and formulate a strategy for resolution. Additionally, it is important to note that issues can be related to multiple projects simultaneously. The Software Issue Manager plays a crucial role by aggregating pertinent information, thereby offering valuable insights regarding the issues at hand. Issue pages typically include several key sections: Affected Projects, which lists all projects linked to a specific issue; Reported By, detailing the team members who first identified the problem, available in Pro and Enterprise editions; Related Issues, which highlights issues connected by their impact and scope, also found in Pro and Enterprise editions; and Participant, which includes team members actively involved in the resolution process, a feature exclusive to Pro and Enterprise editions. This structured approach not only enhances communication among team members but also streamlines the problem-solving process across multiple projects.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Helix QAC Yes 
HostAccess Yes 
Jira Yes 
Jira Work Management Yes 
Klocwork Yes 
Kovair QuickSync Yes 
OpsHub Yes 
P4 Plan Yes 
Rally Software Yes 

Integrations

Helix QAC No 
HostAccess No 
Jira No 
Jira Work Management No 
Klocwork No 
Kovair QuickSync No 
OpsHub No 
P4 Plan No 
Rally Software No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$79.99 per year
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Perforce

Founded

1995

Country

United States

Website

www.perforce.com/products/helix-alm

Vendor Details

Company Name

eMarket Design

Founded

1996

Country

United States

Website

emdplugins.com/plugin-features/software-issue-manager-simple-and-effective-issue-tracking/

Product Features

Application Lifecycle Management

Administrator Level Control Yes 
Defect Tracking Yes 
Iteration Planning Yes 
Project Management Yes 
Release Management Yes 
Requirements Review Yes 
Task Management Yes 
Test Case Tracking Yes 
User Level Management Yes 
Version Control Yes 

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Requirements Management

Automated Functional Sizing No 
Automated Requirements QA No 
Automated Test Generation No 
Automated Use Case Modeling No 
Change Management No 
Collaboration No 
History Tracking No 
Prioritization No 
Reporting No 
Status Reporting No 
Status Tracking No 
Summary Reports No 
Task Management No 
To-Do List No 
Traceability No 
User Defined Attributes No 

Software Testing

Automated Testing No 
Black-Box Testing No 
Dynamic Testing No 
Issue Tracking No 
Manual Testing No 
Quality Assurance Planning No 
Reporting / Analytics No 
Static Testing No 
Test Case Management No 
Variable Testing Methods No 
White-Box Testing No 

Test Management

Automation Integration No 
Collaboration Tools No 
Pass/Fail Results Tabulation No 
Reporting / Analytics No 
Requirements Management No 
Test Scheduling No 
Test Tracking No 
Time/Budget Tracking No 

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

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