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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A unified overview of patient flow data, integrating information from inpatient, elective, emergency, and other compatible hospital systems, facilitates near real-time insight into capacity and demand, allowing for well-informed decisions regarding patient movement. The system incorporates electronic journey boards for both departments and wards, which enhance visibility of each patient's progression from admission to discharge. It also includes clinical task and referral management functionalities, and can be accessed via desktop, mobile devices, or touch screen journey boards. Historically, various hospital departments operated on separate patient systems, which hindered communication and created silos that resulted in inefficiencies. By delivering a consolidated source of real-time patient status information, the Patient Flow Manager equips hospital staff with operational insights across the institution. Moreover, with Patient Flow Manager, hospitals can seamlessly oversee the patient journey from admission through to discharge by integrating effortlessly with their existing systems, ultimately enhancing the overall efficiency of patient care. This integration not only improves communication between departments but also fosters a more coordinated and streamlined approach to patient management.

Description

Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

LivePreso

Integrations

LivePreso

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Telstra Health

Country

Australia

Website

www.healthiq.com.au

Vendor Details

Company Name

Vizolution

Founded

2013

Country

United Kingdom

Website

www.vizolution.com/digital-products/vscreen/

Product Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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