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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Pathway.AI allows businesses to develop personalized digital assistants tailored to their specific requirements, all without requiring any programming skills. Our AI-driven digital assistants are set to transform the way you operate and engage with your customers. You can easily create custom assistants suited to your business needs, ensuring a streamlined and pleasant experience for your clients. With a simple drag-and-drop interface, you can upload your data and quickly adjust your model to suit your preferences. Engage with your intelligent digital assistant and witness the capabilities of our AI technology through an interactive live demonstration. Currently, our system only supports '.txt' file formats, and please note that session data will be retained for a duration of 500 seconds; after this period, you will need to upload your files again. Embrace the future of business with our innovative AI-powered digital assistants and unlock new levels of efficiency and customer satisfaction.

Description

Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
UJET
Zendesk

Integrations

Amazon Connect
Avaya Aura
Five9
Kustomer
NICE CXone Mpower
Salesforce
ServiceNow
Shopify
Talkdesk
Twilio Flex
UJET
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pathway.AI

Website

www.pathway-ai.io

Vendor Details

Company Name

Replicant

Founded

2017

Country

United States

Website

www.replicant.ai/

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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