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Description
With automated workflows that are triggered based on policy expiration dates, you can process client renewals in fraction of the time it takes staff to do manually. With broker-tested emails and automated workflows that maximize each interaction, you can connect with prospects and policyholders at all stages of the insurance lifecycle. You can boost your online reviews and convert dissatisfied customers with the well-respected Net Promoter®, survey tool. It helps you gauge and improve the customer experience. You can reduce your call volume and improve customer experience by giving policyholders 24/7 online access to their policy documents, proofs of insurance, billing, etc. You can see how Pathway makes it easier to attract clients and keep them satisfied for your CSRs and brokers. Learn how automated marketing solutions can transform the way agents and brokers do business.
Description
Enhance your claims and underwriting quality assurance review processes to achieve superior results. Quality assurance is essential for driving excellence. teamthink® offers a robust SaaS solution specifically designed for insurance audits in claims and underwriting, effectively eliminating the need for outdated spreadsheets, databases, and audit systems. This innovative QA software empowers quality assurance teams to conduct audit reviews with enhanced speed, higher volume, and improved accuracy. With its extensive measurement, analysis, and reporting tools, teamthink provides actionable insights that support QA teams, business managers, and overall organizational performance. Assess your performance and analyze outcomes in relation to your top practices, key performance indicators (KPIs), and compliance standards. Create tailored reviewer questionnaires and audit forms that align seamlessly with your unique quality assurance objectives. Utilize standard reports and dashboards to visualize results and swiftly grasp essential metrics. Boost productivity by implementing questionnaires that showcase only the relevant information based on the specifics of each case, ensuring a more efficient review process. Ultimately, teamthink® not only streamlines QA efforts but also fosters a culture of continuous improvement across the entire organization.
API Access
Has API
API Access
Has API
Integrations
Applied Epic
HawkSoft
NowCerts
QQCatalyst
Vertafore AMS360
Pricing Details
$120 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pathway
Founded
2016
Country
Canada
Website
www.pathwayport.com
Vendor Details
Company Name
Athenium Analytics
Founded
1997
Country
United States
Website
www.athenium.com/products/teamthink/
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management
Product Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management