Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Pareteum Experience Cloud serves as a singular cloud-communications platform that offers unparalleled scalability and control for the development and administration of mobile communications through APIs, leveraging the largest unified global network available. This extensive array of mobile solutions empowers you to introduce tailored cellular service offerings designed for consumers, your workforce, or various organizations. Ensure that your customers, devices, and employees remain connected to the most extensive aggregated Wi-Fi network worldwide, enhanced by intelligent network selection that guarantees an optimal user experience at all times. Additionally, a comprehensive suite of messaging solutions allows you to maintain communication with your customers and staff using personalized communication strategies that enhance engagement. By utilizing a variety of customer engagement solutions, you can set your business apart, strengthen customer loyalty, and increase revenue streams. Furthermore, our mobile service suite is fully compliant with industry-standard telecommunications protocols, ensuring seamless integration for your operational needs. This holistic approach not only streamlines communication but also fosters a dynamic environment for innovation and growth in mobile communications.
Description
Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adobe Marketo Engage
No
BambooHR
No
Coniq
Yes
Greenhouse
No
HireRight
No
Jira
No
Mailchimp
No
Microsoft Dynamics GP
No
Oracle Sales
No
SAP CRM
No
Integrations
Adobe Marketo Engage
Yes
BambooHR
Yes
Coniq
No
Greenhouse
Yes
HireRight
Yes
Jira
Yes
Mailchimp
Yes
Microsoft Dynamics GP
Yes
Oracle Sales
Yes
SAP CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Pareteum
Country
United States
Website
www.pareteum.com/platform/#cloud
Vendor Details
Company Name
Syniverse
Founded
1987
Country
United States
Website
www.syniverse.com/products/cpaas-concierge
Product Features
Cloud Communication Platform
Audio / Video Conferencing
No
Call Center
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
IVR / Voice Recognition
No