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ease
features
design
support

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Description

Pareteum Experience Cloud serves as a singular cloud-communications platform that offers unparalleled scalability and control for the development and administration of mobile communications through APIs, leveraging the largest unified global network available. This extensive array of mobile solutions empowers you to introduce tailored cellular service offerings designed for consumers, your workforce, or various organizations. Ensure that your customers, devices, and employees remain connected to the most extensive aggregated Wi-Fi network worldwide, enhanced by intelligent network selection that guarantees an optimal user experience at all times. Additionally, a comprehensive suite of messaging solutions allows you to maintain communication with your customers and staff using personalized communication strategies that enhance engagement. By utilizing a variety of customer engagement solutions, you can set your business apart, strengthen customer loyalty, and increase revenue streams. Furthermore, our mobile service suite is fully compliant with industry-standard telecommunications protocols, ensuring seamless integration for your operational needs. This holistic approach not only streamlines communication but also fosters a dynamic environment for innovation and growth in mobile communications.

Description

Syniverse's CPaaS (Communications Platform as a Service) Concierge is an innovative cloud-based messaging solution that enables businesses to engage with their customers in a more impactful and efficient manner. By utilizing a unified platform equipped with a variety of connectors, organizations can integrate their existing applications with various communication methods, allowing them to instantly reach their entire customer base across preferred mobile channels. This CPaaS offering is tailored to facilitate and hasten digital transformation efforts, catering to businesses at any stage of their development. With a customizable, plug-and-play design, companies can adapt the platform to align with their financial constraints, operational capabilities, specific needs, marketing initiatives, and customer experience goals. Since no single mobile channel can effectively reach every consumer, it is crucial to tap into multiple channels to enhance customer satisfaction and ensure a seamless interaction for all users, no matter which mobile platform they opt for. Ultimately, embracing such a comprehensive approach to communication allows businesses to foster stronger relationships with their clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
BambooHR
Coniq
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Tata Communications
Viber
Workday Extend
Zendesk
Zoho CRM

Integrations

Adobe Marketo Engage
BambooHR
Coniq
Greenhouse
HireRight
Jira
Mailchimp
Microsoft Dynamics GP
Oracle Sales
SAP CRM
Sage 50
Salesforce
Tata Communications
Viber
Workday Extend
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Pareteum

Country

United States

Website

www.pareteum.com/platform/#cloud

Vendor Details

Company Name

Syniverse

Founded

1987

Country

United States

Website

www.syniverse.com/products/cpaas-concierge

Product Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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